Frequently Asked Questions About the Cafeteria and How to Make a Reservation?

FREQUENTLY ASKED QUESTIONS ABOUT THE CAFETERIA

-Is there a student cafeteria within the university campus?

Yes. The student cafeteria serves in the Health Culture and Sports Department in the Avşar Han building and in the Faculty of Theology.

Additionally, we have a cafeteria in our Central Campus.

-Is there a cafeteria in the districts?

Yes. We have a university cafeteria in all our districts.

-How can I benefit from the cafeterias?

You can benefit by making a reservation or loading money through the kiosk devices in our cafeterias.

Additionally, you can make a reservation using your OBS information at the web address akillikart.mehmetakif.edu.tr.

-How can I make a reservation for the cafeteria?

You can make your reservation 1-2 weeks in advance until Friday 10:00 AM of the week before the week you will eat, through the kiosk or web address.

Reservation hours:
- Monday - Thursday: 00:15 - 23:00
- Friday: 00:15 - 10:00

-Are the online loading transactions for the cafeteria secure?

Yes. With the 3D Secure (Secure Payment) method, a one-time password is sent to your mobile phone via SMS.

-How can I access the cafeterias?

You can pass through the turnstiles with your student ID when you come to the cafeteria where you made a reservation.

-I forgot to make a reservation for the cafeteria, what can I do?

You can benefit from our cafeterias by loading the daily meal fee to your card through the kiosk devices.

-Can I use the balance I loaded onto my student card through the kiosk for reservations when I log into the system from the web address?

No. For reservations made through the web, the reservation process is done by directly entering your bank information.

-I have money on my student card. But I can't see it when I log into the system on the web address?

The fees you loaded through the kiosk will be visible 1 day after you scan your card in the cafeteria system.

-My student ID card has not yet reached me, how can I benefit from the cafeteria?

If you make a reservation with your OBS information at the web address akillikart.mehmetakif.edu.tr, the necessary reservation control will be done by the Smart Card Unit, and you will be able to benefit from the cafeteria.

-I have a reservation but forgot my student ID card, can I benefit from the cafeteria?

After the necessary checks are done by coming to the Smart Card Unit, you will be able to benefit from the cafeteria. However, since the system requires card scanning, you may receive a warning for frequent card forgetfulness.

-Despite the system withdrawing money from my card, my reservation is not visible, what can I do?

If you visit the Smart Card Unit, the necessary checks will be done, and the reservation process will be defined on your card on the same day.

-Can I see the cafeteria menu?

https://mehmetakif.edu.tr/tr/content/10606/haftalik-yemek-listesi  you can see the meal menu from the link?

-I have a cafeteria reservation but want to cancel it, what can I do? 

In our system, there is an option to release instead of cancel. You can release the reservation day you want to cancel by clicking delete. It will be seen as a released reservation on the screen, and this right will be used in your first reservation.

-What should I do in case of problems related to the cafeteria?

You need to visit the Health Culture and Sports Department Smart Card Unit.

HOW TO MAKE A RESERVATION?